Discover the secrets behind a successful visit to an art studio. Your complimentary guide to the artist's sacred space.
Discover the secrets behind a successful visit to an art studio. Your complimentary guide to the artist's sacred space.
TERMS & CONDITIONS OF SALE AND USE
Last updated: 16 September 2026
These Terms & Conditions of Sale and Use (“Terms”) govern purchases and access to products and services offered by Atlanta Weiss, trading as Atlanta Weiss Studio and Art Wisdom Education (AWE) (“we”, “us”, “our”).
Correspondence address / Postanschrift:
Atlanta Weiss
Postfach 72 02 02
50757 Cologne
GERMANY
Address for service of legal documents / Ladungsfähige Adresse:
Atlanta Weiss
c/o Postflex PFX-174-085
Emsdettener Str. 10
48268 Greven
GERMANY
Email: [email protected]
Websites:
https://atlantaweiss.art
https://education.atlantaweiss.art
These Terms apply to products, services and subscriptions purchased through our Flodesk checkout pages and, where expressly stated, to related digital products, educational resources and services.
By completing a purchase, you agree to these Terms together with the description, price, licence and other conditions shown on the relevant product or sales page.
Where a particular product, licence, proposal or separately signed agreement contains more specific terms, those specific terms take precedence for that product or service.
1. WHO MAY PURCHASE
You must be at least 18 years old, or otherwise have full legal capacity to enter into the relevant contract.
If you purchase on behalf of a business, gallery, studio, organisation or other legal entity, you confirm that you are authorised to enter into the agreement on its behalf.
2. PRODUCTS AND SERVICES
Depending on the individual offer, we may sell or provide:
The exact contents, format, delivery method and access period of each purchase are stated on the relevant product or sales page.
Images and mock-ups are illustrative unless expressly described as forming part of the product.
3. FORMATION OF THE CONTRACT
The presentation of a product on a website or sales page does not itself constitute a legally binding offer unless expressly stated otherwise.
By clicking the final purchase button and submitting payment details, you make a binding offer to purchase the selected product or service.
The contract is concluded when we accept your order, normally through an order confirmation, payment confirmation, delivery email or provision of access to the purchased product.
We reserve the right to reject or cancel an order for legitimate reasons, including obvious pricing errors, suspected fraud, misuse of a licence or technical errors.
If we cancel an order after payment without providing the purchased product or service, amounts already paid for the cancelled item will be refunded.
4. PRICES, TAXES AND PAYMENT
The price applicable to your purchase is the price displayed at checkout at the time you place the order.
Applicable VAT, sales tax or other taxes will be handled as indicated at checkout and according to applicable law.
Additional costs, if any, are disclosed before purchase wherever they can reasonably be calculated.
Payments through Flodesk Checkout are processed through Stripe or another payment provider made available through the checkout.
We do not normally receive or store your complete payment-card details.
We may change prices for future purchases at any time. A later price change does not alter a completed purchase.
Promotional codes, discounts or special pricing apply only according to their stated conditions and period of validity.
5. DELIVERY OF DIGITAL PRODUCTS
Digital products may be delivered through:
Delivery is normally made after successful payment.
You are responsible for providing a correct email address and for maintaining access to the email account used for purchase.
Where a product is supplied as a downloadable file, you should download and store your own copy promptly.
Where ongoing hosted access is included, the applicable access period will be stated on the relevant product page.
Temporary interruptions caused by maintenance, third-party services or technical incidents may occur. We will take reasonable steps to restore access where the purchased access period requires us to do so.
6. THIRD-PARTY SOFTWARE AND PLATFORMS
Some products may require or work with third-party services such as Canva, Google, Adobe, LearnWorlds or other software.
Where relevant, this will be stated in the product description.
You are responsible for maintaining any third-party account, software or subscription necessary for your intended use.
Third-party services are governed by their own terms, pricing and technical requirements, which may change independently of us.
We are not responsible for changes made by a third-party provider that are outside our reasonable control. Where such a change materially affects a product we continue to provide, we will make reasonable efforts to offer an appropriate alternative where practicable.
7. INTELLECTUAL PROPERTY
Unless expressly stated otherwise, all intellectual property rights in our products and materials remain owned by or licensed to us.
This includes, where applicable:
Purchasing a product does not transfer ownership of the underlying intellectual property.
You receive only the licence expressly granted with that product.
8. DEFAULT SINGLE-USER PROFESSIONAL LICENCE
Unless the relevant product page or licence states otherwise, digital AWE products are sold with a single-user professional-use licence.
This means you may use the purchased materials within your own professional artistic practice or business.
For example, where applicable, you may:
This is professional use, but it is not a resale or redistribution licence.
9. WHAT THE DEFAULT LICENCE DOES NOT ALLOW
Unless a broader licence has been expressly purchased, you may not:
Where more than one person needs access to editable materials, an appropriate team, gallery, agency or organisational licence may be required.
10. GALLERY, AGENCY, TEAM AND OTHER COMMERCIAL LICENCES
Certain products may be offered with broader licences for:
Where such a licence is available, the specific licence terms shown with that product apply instead of the default single-user licence to the extent that they differ.
A Gallery or Agency licence does not automatically include resale, white-label or sublicensing rights unless those rights are expressly stated.
11. CANVA AND EDITABLE TEMPLATE PRODUCTS
Where a product includes access to a Canva template, you normally receive a link that allows you to create your own working copy.
You may customise that copy in accordance with your applicable licence.
You may not distribute our original Canva template link or make the underlying template available to third parties except where the licence expressly permits team use.
Canva itself is a third-party service. Your use of Canva is also subject to Canva's own terms, licences and technical requirements.
Some design elements, fonts, images or functionality may depend on your Canva account level or on third-party licensing.
12. EDUCATIONAL MATERIALS AND RESULTS
AWE products are designed to provide education, professional tools and practical support for artists and art professionals.
They do not guarantee:
Results depend on many factors outside our control, including your work, market, positioning, implementation, experience, location, pricing and decisions.
Examples, testimonials and case studies describe individual experiences and are not guarantees of future results.
13. LEGAL, FINANCIAL AND BUSINESS TEMPLATES
Some AWE products may contain:
These materials are provided as general professional resources and are not personalised legal, tax, accounting, investment or financial advice.
Laws and contractual requirements differ between countries, jurisdictions and individual circumstances.
You remain responsible for determining whether a document is appropriate for your specific situation and for obtaining advice from a suitably qualified lawyer, tax adviser, accountant or other professional where appropriate.
Purchase of a legal or contractual template does not create a lawyer-client relationship.
14. MEDIA LISTS, CONTACT DATABASES AND RESEARCH PRODUCTS
Media contacts, publications, editors, organisations, websites and other third-party information may change over time.
Where we provide curated contact or research information, we take reasonable care in compiling it, but we cannot guarantee that every contact, title, email address, publication, opportunity or organisation will remain unchanged after publication.
Purchase of a media list or research product does not guarantee:
You remain responsible for ensuring that your own outreach complies with applicable privacy, advertising, anti-spam and marketing laws.
15. ART, COLLECTING AND INVESTMENT INFORMATION
Any discussion of collecting, art markets, pricing, provenance, value, scarcity or related subjects is provided for educational purposes.
We do not provide investment advice and do not guarantee that any artwork, artist, collection or purchase will increase in financial value.
16. COURSES, MEMBERSHIPS AND ONGOING ACCESS
Where you purchase a course, subscription, membership or product involving ongoing access, the sales page will specify:
Recurring subscriptions continue according to the frequency shown at checkout until cancelled in accordance with the applicable subscription terms.
Cancellation normally stops future renewal and does not retrospectively cancel a completed billing period, except where mandatory law provides otherwise.
If a membership or continuously provided digital service changes materially, your statutory rights remain unaffected.
17. SERVICES, CONSULTATIONS AND BESPOKE WORK
Where a Flodesk checkout is used to purchase a service, consultation or other individually provided work, the scope and scheduling conditions shown on the product page also form part of the agreement.
For substantial bespoke work such as:
a separate proposal, licence or client agreement may apply.
Where there is a conflict, the separately agreed written contract takes precedence.
18. CONSUMER RIGHT OF WITHDRAWAL
Nothing in these Terms removes any mandatory consumer rights that apply to you.
If you are a consumer in Germany or elsewhere in the European Union and enter into a distance contract, you generally have a statutory 14-day right of withdrawal, subject to the legally recognised exceptions and rules applicable to the particular type of contract.
Separate statutory withdrawal information may be provided where required.
19. IMMEDIATE DELIVERY OF DIGITAL CONTENT
Many of our digital products are intended to be made available immediately after purchase.
Under German law, a consumer's statutory withdrawal right for paid digital content that is not supplied on a physical medium can expire after performance begins only where the legally required conditions are fulfilled, including the consumer's express consent to immediate performance, acknowledgement of the loss of the withdrawal right, and the required contractual confirmation.
Accordingly, where applicable, immediate digital access will be treated in accordance with those statutory requirements.
Simply purchasing or accepting these general Terms does not override mandatory consumer rights.
20. PERSONALISED OR CUSTOM-MADE GOODS
Where we sell physical goods that are not prefabricated and are made according to a consumer's individual specifications or clearly personalised needs, statutory withdrawal rights may be excluded where the legal requirements for that exception are met.
Bespoke portrait commissions and original artwork commissions may also be governed by a separate commission agreement.
21. REFUNDS
Your statutory rights always remain unaffected.
For digital products that have been fully delivered or accessed and for which any applicable statutory withdrawal right has validly expired, we generally do not offer voluntary refunds merely because:
However, please contact us if:
We will make reasonable efforts to resolve genuine technical or delivery problems.
Any product-specific refund guarantee or voluntary refund policy stated on the sales page takes precedence over this general policy.
22. DEFECTIVE DIGITAL PRODUCTS
Mandatory consumer rights relating to defective digital products remain unaffected.
Where a digital product does not conform to what was contractually promised, applicable statutory remedies may include bringing the product into conformity, price reduction or termination in accordance with applicable law. German consumer law contains specific conformity requirements for digital products.
23. CHARGEBACKS AND PAYMENT DISPUTES
If you believe a charge is incorrect, please contact us first so that we can investigate and attempt to resolve the issue.
Nothing in these Terms prevents you from exercising lawful rights through your payment provider.
We reserve the right to provide the payment provider with relevant evidence of the purchase, delivery, product access, licence terms and customer communications when responding to a payment dispute.
Fraudulent or knowingly false chargebacks may result in suspension of access and appropriate legal action.
24. REVIEWS AND TESTIMONIALS
If you voluntarily provide a written review or testimonial and give us permission to use it, we may reproduce that approved testimonial for reasonable marketing and business purposes.
We will not treat the submission of a private customer message, commission inquiry, portrait image or personal story as automatic permission for publication.
Use of a customer's:
requires appropriate separate permission where required.
This is particularly important for private Atlanta Weiss Studio commissions.
25. CUSTOMER-SUBMITTED MATERIALS
You retain rights in photographs, text, information and other materials you provide to us, subject to any rights belonging to third parties.
You grant us only the limited rights reasonably necessary to:
We do not acquire a general commercial licence to publish your personal photographs, stories or identifying information merely because you sent them to us.
26. CONFIDENTIALITY
General customer-service communications are not legally privileged.
However, we treat private customer and commission information with appropriate care and in accordance with our Privacy Policy.
Where a separate client or portrait commission agreement includes confidentiality provisions, those provisions also apply.
We do not publicise private portrait commissions merely because a customer has purchased or communicated with us.
27. ACCOUNT AND ACCESS SECURITY
Where access credentials, private links or account access are supplied, you are responsible for keeping them reasonably secure.
You may not deliberately share access with anyone who has not obtained the appropriate licence.
If we reasonably believe that access is being shared, resold or used in breach of the applicable licence, we may investigate and, where proportionate, suspend access while the issue is resolved.
28. SUSPENSION OR TERMINATION FOR MISUSE
We may suspend or terminate access to a digital product where there is a serious or repeated breach of these Terms, particularly involving:
Where consumer law requires notice or another procedure before termination, the applicable legal requirements will be observed.
Termination for misuse does not affect rights that have already accrued.
29. LIABILITY
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.
We remain liable without limitation in cases of:
For ordinary negligence involving the breach of an essential contractual obligation, liability may, to the extent permitted by law, be limited to damage that was reasonably foreseeable and typical for the contract.
Mandatory consumer rights remain unaffected.
We are not responsible for business losses resulting merely from a customer's decision not to implement educational material or from outcomes that were never contractually guaranteed.
30. FORCE MAJEURE AND EVENTS OUTSIDE OUR CONTROL
We are not responsible for delay or failure caused by circumstances outside our reasonable control, such as major infrastructure outages, natural disasters, government action, widespread platform failure or similar exceptional events.
This provision does not remove rights that mandatory law gives you if performance becomes impossible or substantially delayed.
31. PRIVACY
Personal information is processed in accordance with our Privacy Policy.
A purchase does not automatically subscribe you to promotional emails.
Where marketing consent is requested at checkout, it is separate from the purchase itself.
32. CHANGES TO THESE TERMS
We may update these Terms from time to time for future transactions or where changes in law, technology, products or business operations require an update.
The version applicable to a completed one-time purchase is generally the version presented when the contract was concluded, except where mandatory law requires otherwise or a valid change mechanism applies to an ongoing service.
Material changes affecting an ongoing subscription or continuously supplied digital service will be communicated as required by law.
33. GOVERNING LAW
These Terms are governed by the laws of the Federal Republic of Germany.
If you are a consumer habitually resident in another country, this choice of law does not deprive you of mandatory consumer protection granted by the law that would otherwise apply to you.
For business customers who are merchants, legal entities under public law or special funds under public law, the courts competent for our business establishment may be agreed as the place of jurisdiction to the extent permitted by law.
For consumers, statutory rules on jurisdiction apply.
34. CONSUMER DISPUTE RESOLUTION
[Choose the version that accurately applies:]
We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.
OR, if you later decide to participate, the appropriate recognised dispute-resolution body must be named.
German §36 VSBG requires businesses using terms or maintaining websites to provide information about willingness or obligation to participate, although businesses with ten or fewer employees at the end of the previous year are exempt from the general §36(1)(1) information obligation. Different information duties can arise after an unresolved consumer dispute.
Do not add the old EU Online Dispute Resolution Platform link. The EU ODR platform was permanently discontinued on 20 July 2025.
35. SEVERABILITY
If an individual provision of these Terms is invalid or unenforceable, the remaining provisions remain effective to the extent legally possible.
Mandatory statutory provisions apply in place of any ineffective clause.
36. CONTACT
Questions about an order, product, licence or these Terms may be sent to: Atlanta Weiss
Trading as Atlanta Weiss Studio and Art Wisdom Education
Correspondence address / Postanschrift:
Atlanta Weiss
Postfach 72 02 02
50757 Cologne
GERMANY
Address for service of legal documents / Ladungsfähige Adresse:
Atlanta Weiss
c/o Postflex PFX-174-085
Emsdettener Str. 10
48268 Greven
GERMANY
Email: [email protected]
You acknowledge and agree that We are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including You.
WARRANTIES DISCLAIMER
WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAM, PRODUCT, OR SERVICES MATERIALS, OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.
TECHNOLOGY DISCLAIMER
We make reasonable efforts to provide You with modern, reliable technology, software, and platforms from which to access Our Offering(s) and related material(s). However, in the event of a technological failure, You accept and acknowledge Our lack of responsibility for said failure, and while We will make reasonable efforts to support You, some technological issues are far outside Our control and will require You to access support from a third-party provider. To be clear, you hold Us and Flodesk, Inc. harmless from any claims arising out of any technological failure except in the unforeseen case of gross negligence, as determined by industry standards.
ERRORS AND OMISSIONS
We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in Our Offering(s). We are not liable for any inaccuracies, errors, or reliance on personal opinions contained in Our Offering(s) or related material(s).
INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS
INDEMNIFICATION
You agree at all times to indemnify and hold harmless Our Company, as well as any of Our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to Our Offering(s) .
LIMITATION OF LIABILITY
We will not be held responsible or liable in any way for the information, products, or materials that You request or receive through or in relation to Our Offering(s). We do not assume liability for any third party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of Your access of Our Offering(s) and related material(s).
TERMINATION
If at any time We feel You have violated these Terms and Conditions, then We shall immediately terminate Your use of Our website and any related communications as We deem appropriate. It is within Our sole discretion to allow any user’s access of Our website, and We may revoke this access at any time without notice, and if necessary, block Your IP address from further visits to Our site(s).
FINANCIAL CONSIDERATIONS
PURCHASES AND PAYMENT
All prices are in EUR and include an USD/GPB/CHFr. estimate for transparency. You authorise Us to charge your chosen payment provider for the total amount stated on Your checkout cart screen. You agree to abide by the terms and conditions of Your card issuer agreement and any other applicable third party agreement that may affect Your purchase with Us. You agree to provide current, accurate and complete details as requested to process your payment. If necessary, You agree to update your payment information in a timely manner so We can complete any outstanding orders and/or contact You as needed.
We reserve the right to change our prices for new purchases at any time.
You agree to pay any applicable shipping and/or handling fees as stated on your checkout cart screen.
ERRORS OR MISTAKES IN PRICING
We reserve the right to correct any errors or mistakes in pricing, even if We have already received payment. Any such changes will be conveyed in writing via email to notify You of Our correction and to allow You to take the most appropriate action in the event of such a correction or mistake.
REFUNDS AND RETURN POLICY
Due to the nature of the services and/or products provided, refunds will not be given unless otherwise specified in writing.
PROMOTIONAL PRICING DEVICES AND PRICE ADJUSTMENTS
We are not able to accommodate a price adjustment after Your purchase.
CHARGEBACKS
You agree to make every attempt to file a refund prior to attempting a chargeback with Your financial institution. In the event of a chargeback attempt, You expressly agree to forfeit any and all of Our bonuses, affiliate bonuses, or other materials afforded to You in exchange for Your original purchase of Our Offering. We reserve the right to present proof of Your access and these Terms and Conditions of Use to the financial institution investigating the dispute.
REVOCATION OF ACCESS
You have the unilateral right to terminate Your use and access to any of Our Offering(s). Please send an email to Us to initiate this process. Termination will not excuse You of further payment. Upon confirmation of Your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and You agree to be responsible for any additional charges, fees, or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs.
CURRENCY
All payments will be processed in the local currency, or if not specified at checkout, in EUR. All prices are in EUR and include an USD/GPB/CHFr. estimate for transparency, wherever possible.
TAXES
Sales taxes will be applied to your order as required by law in either Your or Our local area(s).
ORDER REVERSAL OR CANCELLATION
We reserve the right to refuse to fulfill any order placed on Our website, in part or in full, and will issue a refund accordingly. We reserve the right to limit or cancel quantities purchased by any given user or household at our sole discretion. We may restrict order quantities based on personal data provided by You, such as orders placed under the same customer account, orders placed on the same payment method, and/or orders that use the same billing and/or shipping address.
NO RESELLING OR DISTRIBUTION OF OUR PRODUCTS
We expressly prohibit orders that, in Our sole discretion, appear to be placed in an attempt to resell Our products. We expressly prohibit orders placed by resellers, dealers, distributors or wholesalers and will ban Your access to Our site in any lawful way possible if we discover your prohibited use(s).
DISPUTE RESOLUTION
If You and Our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then You explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action.
NON-DISPARAGEMENT
If You are found to be slandering, libeling, or otherwise disparaging Our Company, Offering(s), or related materials at Our discretion, You will be immediately removed from the Offering(s) and any related communications. We reserve the right to file a civil claim of action against You for any such damaging actions You take that materially harm Our Company.
ENTIRE AGREEMENT
Before You register with Our website or make any purchases therefrom, You will be asked to consent to Our Privacy Policy. If You have consented, or once You do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and Our company relating to the use of this website.
LAW AND JURISDICTION
These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with Our country’s law. Any dispute arising out of or related to the information contained herein is subject to adjudication in Our company’s local courts.
CONSENT
By using Our website, You hereby consent to Our Terms and Conditions of Use and Privacy Policy.
If You require any more information or have any questions about Our Terms and Conditions of Use, or Our Privacy Policy, please feel free to contact Us by email.
ALL RIGHTS RESERVED
All rights not expressly granted in these Terms and Conditions of Use and Privacy Policy or any express written here, are reserved by Company.
SEVERABILITY
If any part of these Terms and Conditions of Use and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.